Privacy Policy

This Privacy Policy explains how Wink Entertainment LLP collects, uses and protects your personal information when you use our website and services.

1. Information We Collect

We may collect the following information when you use our website or services:

• Contact details such as your name, email address and phone number.
• Transaction details relating to ticket purchases and event services.
• Technical information such as your IP address, browser type and usage data collected through cookies.

2. How We Use Your Information

We use the information we collect to:

• Process ticket bookings and provide event-related services.
• Communicate with you about your purchases, enquiries and events.
• Improve our website, services and customer experience.
• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share information with event organisers, payment processors and service providers strictly to the extent necessary to deliver our services, and with authorities where required by law.

4. Payment Security

Payments are processed through third-party payment gateways. Card and banking details are handled by the payment gateway in accordance with applicable security standards. Wink Entertainment LLP does not store complete card details on its own systems.

5. Cookies

Our website may use cookies and similar technologies to improve functionality and understand usage. You can control cookies through your browser settings, though some features may not function correctly if cookies are disabled.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements, by contacting us using the details below.

8. Security

We adopt reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised date.